I'm a bit confused. You reference the fact that the form takes more time and effort as meaning it's unusable. Efficiency (which is what I assume you are referring to) doesn't just mean faster, it means less wasted time. If the goal if the form was to be more secure and adding more questions accomplished that goal, how is that wasted time to look through more questions? Particularly when the user satisfaction was high.
I don't know, but I would guess based on your results from testing that this form is indeed usable. As for the automatic/manual argument, both pass usablility depending on your users goals. It's not a one size fits all solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=26755 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help