On Mar 7, 2008, at 5:02 PM, Sebi Tauciuc wrote: > Without any notice, her account was blocked and > she was told to contact the admin/support tu unblock it.
I've had issues with this as well. The other night, I was trying to get onto Discover's site to redeem my cashback bonus. I rely on the Keychain in OS X to remember all of my logins, but due to some change on their login page (I assume) the information wasn't filling in. I tried one of several standard combinations I use, tried a different one, tried a third, and was then confronted with that same message. I was going to, deal with it later and just pay my bill through Quicken (it was late), and soon discovered that it wouldn't allow Quicken access to my account either. Greatly perturbed, I had to call them, relay all of my back-up personal information, and then sit through their spiel about some service they wanted me to subscribe to (fraud prevention, I think). That was a very poor customer experience! Jack Jack L. Moffett Interaction Designer inmedius 412.459.0310 x219 http://www.inmedius.com There is no good design that is not based on the understanding of people. - Stefano Marzano CEO of Philips Design ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
