On Wed, Mar 26, 2008 at 3:33 PM, Calvin Park 박상빈 <[EMAIL PROTECTED]> wrote:
> > For #3... How do we force new users to search for answers before > creating a duplicate thread on issues that has been addressed already? Devil's advocate: Why? Isn't this another example of forcing users to adapt to the technology? > This is operating > under the assumption that new users who will be useful to the > community will have the patience to deal with the extra steps, Why is the assumption that users have to be useful to the community instead of the community serving the needs of the users? Now, obviously this is heavily dependent on the topic - but many times the "old answers" may not be relevant! For subjective questions, users will feel like their situation is unique (even if it really isn't); restaurants, travel, and technology go out of date. For situations where the "old answers" don't age (i.e. how do I do X in HTML?), I wouldn't put the burden on the users - that's doomed to failure - but why not incorporate it into the posting process automatically? - On the post page, put a "Do you want to search and see if someone's already answered your question?" -- but off to the side - Let people write their question out and click Continue - Show the post preview AND automatically return the search results for answers that may answer their questions - If user clicks on one of the "old answers", it should probably open in-page using AJAX or in a separate window - If user goes ahead and posts anyways, fine. I'd prototype something like that quickly and test it out - could be way off-base, but I think it has about as much teeth as you'd want to put into the process without annoying potential community contributors. It also continues to "police" older members as well. Cindy ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
