"3. n00bs who won't search for answers first"

As a  member of a community of practice, the last thing I would want to do
is denigrate a person new to our profession or list by using an elitist
pejorative best reserved [EMAIL PROTECTED] dorks on linux kernal lists. We
should embrace new people to the list and point them to previous discussion
threads on the topic. I have seen so many topics come up over and over
again, and perhaps the best thing is to take a cue from old-timers here
which is to engage them, point out old threads, and encourage participation.
I've never seen DaveM shut down an ernest new poster to the list. There are
some serious heavy weights here - and they have set the tone that we want to
embrace and encourage new people to join into the discussions. Granted -
this means every once in a while someone wants to spark the ol' "Let's
define IxD/"D"esign/UIE again," and that can be annoying - but often times
the discussion does yield positive fruit. Also - I will be the first to
admit that I haven't always chosen the right path, and come across as snippy
- and that was wrong...

My 2 cents and a tequila shot. or 2. Hell, make it 3.

On Wed, Mar 26, 2008 at 6:33 PM, Calvin Park 박상빈 <[EMAIL PROTECTED]>
wrote:

> Whenever there's a forum, there are three kinds of trolls:
> 1. automated spambots selling viagra
> 2. abusers(page wideners, goatse, etc)
> 3. n00bs who won't search for answers first
>
> #1 is solved by captchas
>
> #2 is solved by not allowing html tags and breaking down long words
>
> For #3... How do we force new users to search for answers before
> creating a duplicate thread on issues that has been addressed already?
> In many forums, new members are not allowed to post for x amount of
> days. However, this may hinder a potentially useful input.
> A method I thought of was letting new users post whatever they want,
> but requiring them to come back in a few hours to comfirm the post.
> This will deter lots of impulsive posts, but this too may hinder a
> potentially useful input although it's less restrictive.
>
> The general idea behind the methods for reducing #3 is _making the
> process of posting more complicated for new users_. This is operating
> under the assumption that new users who will be useful to the
> community will have the patience to deal with the extra steps, and
> those who are impatient are useless to the community. It also assumes
> that the old users will never turn into trolls, since we aren't
> putting any checks on old users.
>
> Has anyone ever dealt with designing a forum that effectivly reduced
> trolling?
> I'm designing one for a growing community, and it's important that we
> enhance signal-to-noise ratio while welcoming all new users.
> So far, my favorite discussion system is Slashdot, but I'm afraid that
> Slashdot is too complicated for new users, and also useless for a
> small community that's unwilling to bother with moderation.
>
> I'd be happy to see good examples.
> Thanks.
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-- 
~ will

"Where you innovate, how you innovate,
and what you innovate are design problems"

---------------------------------------------------------------------------------------------
Will Evans | CrowdSprout
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