On May 2, 2008, at 9:35 AM, Will Evans wrote:
> Agreed -  on the other hand - no matter how "easy" desktop  
> publishing/design tools are - they will never replace a designer  
> with a non-designer in things that matter.
Absolutely. I should have said a "PERCEIVED erosion of value" in  
relation to designers of both print and web in the 90s. Everyone  
thought they could do the job just fine, as they now had the tools.  
Why pay a print/web designer?

And on May 2, 2008, at 9:35 AM, Will Evans wrote:
>
> The were well paid, and behaved almost like priests in charge of  
> sacred rituals with their mystical ability...
Good point, and much like many the behavior in many Windows only IT  
groups. But, is there really a correlation between this "shroud of  
secrecy" and a conscious design decision to protect the value of their  
users? Revisiting and paraphrasing Mark's initial question: Does [...]  
a certain amount of difficulty in the UI influence:
- Product loyalty? Yes.
- Stickiness? Yes.
- Greater adoption? Yes... IF you are the market leader and/or the  
prevailing tool. There's not as much demand for these tools to lower  
the barrier to entry. And any demand has to be balanced against the  
demand for further innovation from your existing user base.

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