Hi Jose, 1. Assume, for the sake of argument, that Amazon is wrong. Use Case example:
a. User goes to amazon.com (assume user=Will Evans), from his parents machine while visiting, sees some items, purchases a book to be delivered (re-logs in with username/password), and selects default credit card for payment. b. User leaves, goes home, all is well; but c. User's father goes to Amazon.com, finds a book and goes through the checkout process not realizing that it's under the first User's account. d. Will is confused when he gets a credit card bill for a book he didn't order, User B get's confused when he (my father) never receive the book. This is a real example. If a user is not logged in, it should be very apparent. Saying "Hello, Will" | *Login* is very misleading. For at least a transactional site - if a user is not logged in, use "Hello, Guest" | Login, instead -- only acknowledge you know who a person is when they are logged in. Saying Hello, Guest reinforces the fact that you aren't logged in, and further - that you may only see and be able to use a subset of the information/activities on the site/application. Sometimes - especially when this information is located in the top right hand corner of the application, in size 9pt Ariel font - users don't see it. Although I don't completely subscribe to the voodoo of eyetracking and heat maps - after looking at (>50) - it becomes apparent - people don't see things in the top right hand corner. I could be wrong - but that is my perspective. - Will On Fri, May 9, 2008 at 5:57 AM, tank6b <[EMAIL PROTECTED]> wrote: > Hi all, > > In our new site we implemented the Login / Logout process ala Amazon, that > means, the user keep logged in for browsing the site and we always display > a > "Hi John Doe" message on top even when the user logout from the secure part > of the site (where users upload the books). > > The paradox is: now you get at the home page a "Hi John Doe, Loging". And I > think this is confusing. > > What you think? > > Thanks in advanced > > Jose E > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
