I was reading an interesting book - "It's better to be good machine
than a bad person" in which it was described how controlling your
home appliances by voice can prove to be ... um, challenging.
Background noise is an issue - let's say you're watching a movie and
the main character shouts "turn that off!" At the same time your
dishwasher stops. Grr!
High error rates in this type of applications are common.
But I believe that the main problem with voice is still social/
psychological. How do you talk to a machine?
I've looked at a bunch of Sync videos on Youtube - people are
obviously feeling uneasy talking to their car. I'd love to read about
the psychology of IVR...
How do you folks feel when you have to use an interactive voice
response system?
On May 14, 2008, at 12:27 PM, Scott Berkun wrote:
I'm sure I'll be forever labeled as the curmmodgeonly luddite on
the list, but I really do not want to *ever* debug or reboot my
refridgerator, even if that means I'll always have to make shopping
lists the old fashioned way: the upside of automation is totally
outweighed for me by the likelyhood of adding more fragility.
Frankly in 2008 its still pretty damn hard to find a thermostat
that doesn't toally suck to use - my faith in the ease of use of
web programmable kitchen appliances is comically low.
More in-line with this thread: why do we assume homes have less
background noise than offices? If the TV or radio is on doesn't
that create nearly as many problems?
-Scott
Scott Berkun
www.scottberkun.com
From: "Kevin Doyle" <[EMAIL PROTECTED]>
I've read about some great HCI coming to the home -- you'll be able
to start your dishwasher, check what's in your fridge while at the
grocery store (or order from home using your fridge) and turn on the
AC/heat very soon. I could see how the inside of a home could be
controlled by voice once things get that wired... but until then, I
don't see much voice happening.
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