John suggest you can also think about what makes the booking process that little bit special?
Is it something the customer receives on arriving at the hotel (box of chocolates etc), is it sending a map of the area and eating places around, is it a % off the next visit, is it a free www.flickr.com account for people to save their photos to when and after their visit? Its the little things that can make for a nicer and well rounded user experience. rgds, Dan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30965 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
