Hello IxDA members!

I'm trying to define common activities of a usability team... So I've made a
list.

Maybe there are some activities I haven't thought of, or maybe there are
some that you think shouldn't be part of a usability team duties.


Would you add/remove any items to this list?  I'd greatly appreciate your
help.


*Evaluations without users*
Informal evaluations (by intuition, cognitive walkthrough)
Heuristic evaluations (several evaluators, using guidelines)
Recommend changes

*User recruiting
*Define user profiles
Create Personas
Create screening scripts
Filter out users from database
Maintain database
Recruit users on the phone
Schedule users
Schedule observers
Reconfirm users

*Usability testing with users
*Plan usability test / Design experiment
Define test goals (purpose of test, how results will be used)
Define research questions
Write test script (introduction, tasks, questionnaires)
Revise script using prototype or product
Determine equipment needs for test
Prepare and operate equipment
Interview users
Moderate tests
Observe tests (taking notes)
Take special notes (data collection, time on task, success, etc.)
Play Computer in tests with paper prototypes
Debrief users
Transcript notes (to digital format)
Consolidate data gathered during tests to make analysis easier (tables,
graphics)
Analyze videos, notes and other date to infer problems
Recommend changes to interface
Make highlight videos – choose segments, make script for video
Make highlight videos  – edit, operate video software

*Interface design*
Create / analyze design options with development team
Create flow diagrams
Create paper prototypes
Create software prototypes (e.g. Axure)
Revise designs made by others

*Other activities*
Analyze other sources of information (surveys, access logs, search logs)
Create User Profiles / Personas
Conduct contextual enquiries (at users' home/work)
Moderate participatory design sessions
Conduct Focus Groups
Train other team members in usability matters

*Information Architecture*
Design taxonomies, organization criteria, labeling systems, controlled
vocabularies.


Thanks!
-- 
Guillermo Ermel
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