Thanks a lot. I'll take that into account.
Best regards, Guillermo 2008/8/18 Melvin Jay Kumar <[EMAIL PROTECTED]> > Hi Ermel, > > Hello to you. =) > > I would like to start by saying the infamous " IT DEPENDS" quote. > > A lot of it depends on where you are in the organization and the type > of organization you are in. Consultancy? Software development firm? > product company? research org? HR self service? etc...etc..etc.. > > I've worked in many of the different org's I've mentioned, and > everyone is so different based on the needs / priorities / limitations > etc...etc... > > So as Daniel specified earlier, you need to understand how and what > your usability team is going to do that is going to provide value to > your stakeholders. > > One more thing, all that stuff you wrote before is in Design / > usability /IA speak, you would need to convert it into business speak > if your stakeholders / customers are not aware of this field and its > value. > > Aight gotta go, just wanted to point out a couple of items. > > Regards, > > Jay Kumar > > On Mon, Aug 11, 2008 at 11:18 AM, Guillermo Ermel > <[EMAIL PROTECTED]> wrote: > > Hello IxDA members! > > > > I'm trying to define common activities of a usability team... So I've > made a > > list. > > > > Maybe there are some activities I haven't thought of, or maybe there are > > some that you think shouldn't be part of a usability team duties. > > > > > > Would you add/remove any items to this list? I'd greatly appreciate your > > help. > > > > > > *Evaluations without users* > > Informal evaluations (by intuition, cognitive walkthrough) > > Heuristic evaluations (several evaluators, using guidelines) > > Recommend changes > > > > *User recruiting > > *Define user profiles > > Create Personas > > Create screening scripts > > Filter out users from database > > Maintain database > > Recruit users on the phone > > Schedule users > > Schedule observers > > Reconfirm users > > > > *Usability testing with users > > *Plan usability test / Design experiment > > Define test goals (purpose of test, how results will be used) > > Define research questions > > Write test script (introduction, tasks, questionnaires) > > Revise script using prototype or product > > Determine equipment needs for test > > Prepare and operate equipment > > Interview users > > Moderate tests > > Observe tests (taking notes) > > Take special notes (data collection, time on task, success, etc.) > > Play Computer in tests with paper prototypes > > Debrief users > > Transcript notes (to digital format) > > Consolidate data gathered during tests to make analysis easier (tables, > > graphics) > > Analyze videos, notes and other date to infer problems > > Recommend changes to interface > > Make highlight videos – choose segments, make script for video > > Make highlight videos – edit, operate video software > > > > *Interface design* > > Create / analyze design options with development team > > Create flow diagrams > > Create paper prototypes > > Create software prototypes (e.g. Axure) > > Revise designs made by others > > > > *Other activities* > > Analyze other sources of information (surveys, access logs, search logs) > > Create User Profiles / Personas > > Conduct contextual enquiries (at users' home/work) > > Moderate participatory design sessions > > Conduct Focus Groups > > Train other team members in usability matters > > > > *Information Architecture* > > Design taxonomies, organization criteria, labeling systems, controlled > > vocabularies. > > > > > > Thanks! > > -- > > Guillermo Ermel > > ________________________________________________________________ > > Welcome to the Interaction Design Association (IxDA)! > > To post to this list ....... [EMAIL PROTECTED] > > Unsubscribe ................ http://www.ixda.org/unsubscribe > > List Guidelines ............ http://www.ixda.org/guidelines > > List Help .................. http://www.ixda.org/help > > > -- Guillermo Ermel Consultor de usabilidad web ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
