You can also understand user activities by doing ethnography studies and
time motion tracking.


cheers,
Donny

On Mon, Aug 11, 2008 at 11:18 AM, Guillermo Ermel
<[EMAIL PROTECTED]>wrote:

> Hello IxDA members!
>
> I'm trying to define common activities of a usability team... So I've made
> a
> list.
>
> Maybe there are some activities I haven't thought of, or maybe there are
> some that you think shouldn't be part of a usability team duties.
>
>
> Would you add/remove any items to this list?  I'd greatly appreciate your
> help.
>
>
> *Evaluations without users*
> Informal evaluations (by intuition, cognitive walkthrough)
> Heuristic evaluations (several evaluators, using guidelines)
> Recommend changes
>
> *User recruiting
> *Define user profiles
> Create Personas
> Create screening scripts
> Filter out users from database
> Maintain database
> Recruit users on the phone
> Schedule users
> Schedule observers
> Reconfirm users
>
> *Usability testing with users
> *Plan usability test / Design experiment
> Define test goals (purpose of test, how results will be used)
> Define research questions
> Write test script (introduction, tasks, questionnaires)
> Revise script using prototype or product
> Determine equipment needs for test
> Prepare and operate equipment
> Interview users
> Moderate tests
> Observe tests (taking notes)
> Take special notes (data collection, time on task, success, etc.)
> Play Computer in tests with paper prototypes
> Debrief users
> Transcript notes (to digital format)
> Consolidate data gathered during tests to make analysis easier (tables,
> graphics)
> Analyze videos, notes and other date to infer problems
> Recommend changes to interface
> Make highlight videos – choose segments, make script for video
> Make highlight videos  – edit, operate video software
>
> *Interface design*
> Create / analyze design options with development team
> Create flow diagrams
> Create paper prototypes
> Create software prototypes (e.g. Axure)
> Revise designs made by others
>
> *Other activities*
> Analyze other sources of information (surveys, access logs, search logs)
> Create User Profiles / Personas
> Conduct contextual enquiries (at users' home/work)
> Moderate participatory design sessions
> Conduct Focus Groups
> Train other team members in usability matters
>
> *Information Architecture*
> Design taxonomies, organization criteria, labeling systems, controlled
> vocabularies.
>
>
> Thanks!
> --
> Guillermo Ermel
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