> I'm looking at a similar issue. I found this on passwords, but haven't
> looked in depth yet.
> 
> http://www.humanfactors.com/downloads/jun04.asp

One of my questions right now is whether or not to enforce the password
complexity rule. It is enough to inform the user that their password is
weak, and let them go about their business if they so desire? Or do we
force them to have a "strong" password that they may forget later?
Security at the expense of usability, or usability at the expense of
security?
 
The article you liked proposes some good tips for users for creating
passwords, but it doesn't help inform design much. I guess we could
share tips about how to make a secure-but-easily-memorable password in a
little help section, but I expect most people are so focused during a
registration process that they wouldn't bother reading it. The
passphrase technique is fabulous, but it's hard to explain that in a
sentence, plus most people have a set of predefined passwords that they
use on sites anyway.

Personally I hate it when I'm forced to include at minimum 8 characters,
one uppercase character, one lowercase character, a symbol, etc. My
worry is that if we enforce this (as the project charter currently
specifies!) that people will choose crazy passwords, forget them, and
have to make numerous password retrieval requests, thereby degrading
their experience on the site.

Or perhaps it's not as big a deal as I'm anticipating? I'd love input.

Meredith
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