@Christine and Jon,

I think you are always going to get students that are a mixed bag unless they're in an entire programme that is very specific, which is really only the case in a small percentage of institutions. Most interaction design courses I've ever taught on are part of broader programmes and sometimes students are there because it's a mandatory course/module, not because they want to be.

Although I'm slightly wary of pigeon-holing too much, I do feel that there a number of types of student persona and appropriate responses:

1. Students that are great and want to be there. It's easy to either fawn over them or, paradoxically, ignore them somewhat because they don't need so much handholding. I think it is important to give them attention and push them far, because that enthusiasm and ability should be nurtured. But they are, by default, often the easiest and most rewarding to teach.

2. Students that are enthusiastic but not that great. Again, I feel the enthusiasm is something to nurture. I'm as happy to help someone move from A to B that is really hard for them as I am for a hot student to get to Z because its easy for them. Happier actually. I'm less concerned by innate talent (something I don't subscribe to) than the willingness to learn and get into it. I think this is what you were saying, Jon, right?

3. Those that just want to do the stuff, get a pass and move on. Not a lot of enthusiasm, but they do the stuff averagely and want/need to pass the course to continue. I find these the biggest challenge to teach. Sometimes a lot of energy can go into trying to motivate people who really aren't that bothered, but it's hard to tell if they're not bothered because they don't get it (and I need to change teaching strategy) or because they don't care.

4. Students that don't want to be there and aren't interested. I used to be really worried about them. I used to feel personally wounded that they didn't like my discipline/course and, maybe, didn't like me. Then I remembered that there are plenty of subjects I used to dislike at school but had to do. It's not personal. Obviously you can try and win them over, but I think you expend an inordinate amount of energy on those people (because it feels personal) than you do on the first three categories. Better to spend the time on the people that want it.

Like any design project, though, asking the students what they want and like and hate and observing their own processes as I would any client brief is crucial to working out where the problems lies (you, them, the structure of the course/programme/institution or all of the above).

p.s. Not interaction design related as such, but the best book I've ever read about teaching is Stephen D. Brookfield's The Skillful Teacher. It not only deals with the pedagogy, but also the emotional and institutional experience of being a teacher.

Best,

Andy

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Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

http://playpen.polaine.com
http://www.designersreviewofbooks.com
http://www.omnium.net.au
http://www.antirom.com
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