Hi Nina, I would recommend that you actually try a mixed approach to get as much data as possible.
1) Use screen sharing software (such as Silverback) and the phone to talk to participants 2) After a few chats, come up with questions and send out a survey (you can use SurveyMonkey to capture and analyze the results) 3) Consider recruiting users who currently live in your country but have come from India or China. Students are always good for this :) They can still provide you insights. 4) Interview the sales reps regarding the users. They actually have a lot of insights from daily interaction and are a great source of information. Good luck! Best, Alla . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=34403 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
