Hi Damon,

I've been involved in this type of work so much that sometimes it
makes my head spin. To echo Will's bravo and also his explanation of
the benefits which you are seeming to see yourself. I've also found
that being a part of the QA process has helped me to build closer
relationships with my engineering/IT team because we are all in the
thick of it and I can better see their challenges and pains in this
phase of the project. 

One of the biggest challenges that I've seen besides resource
constraints is both from a testing data point of view as well as a
testing/defect management software point of view. First I find it
increasingly hard to get the data I need to test the entire
interaction even if I'm only doing high level testing. Usually, at
least in my experience, because IT/engineering/QA are usually closer
physically they can get their hands on this faster and because they
are busy don't always pass it along. This is probably also due to
the fact that I'm a new part of the process and there is nothing
that says get the IA test data so that they can do
interface/interaction testing. 

Secondly I'm usually not set up in or familiar with the software
used to manage the defects. There is usually a lag in the time that I
get an id/password and the time i've started testing. Then I need to
account for understanding the software, and the IT/engineering terms
in it that refer to our effort. Obviously once this is set up and
I've used the software a few times I'm good to go.

Hope this helps!
Lis




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Posted from the new ixda.org
http://www.ixda.org/discuss?post=34881


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