Keep contact information up front and easy to find on your web site
and be fast to respond when people do contact you via email. Its nice
when you hear "wow that was quick" or "thanks for responding so
quickly" -- it seems that there are people who have experienced very
slow response times from companies.

Its also surprising the relationships you can create without picking
up a phone these days but of course it also nice to hear a voice.

rgds,
Dan


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=35710


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