I agree with Katie's comments. Especially for companies who may not have a wealth of contact options.
In cases where creating a contact page might not be founded, ensure that ALL the other pages have the contact information on it (standard header/footer), don't just rely on the homepage for contact information. For instances as such I usually try to break up the contact information (some on top and some on bottom). I usually put the phone on top and an email address (if needed) in clear text. Meaning not just a hyperlink saying "contact us", but rather [EMAIL PROTECTED] The bottom of the page is where it is easy to put an address and other archaic forms of communication such as "fax" (come on people it's still good and useful technology). One recommendation I would have for the address is to make sure that it is highlight-able so that users can utilize their widgets. Unless of course the site is partnered with someone and they want to display their own map on the site. But in your situation this doesn't seem to be the case. One easy example is Dell's site. Of course they have layers of communication avenues but when you hit the site, you instantly have a contact number. Just remember...If you aren't going to have a contact page, ensure that the contact information (wherever you put it) is 1) easily noticed and 2) redundant throughout the site. -Jake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=35710 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
