Matthew,

If you haven't already, I recommend you read the book - "The
Persona Lifecycle" by John Pruitt and Tamara Adlin.

The assumptions you create with your team is a starting point and
once you validate/refine it with real data, the mental models will
become more apparent.  I suggest you do this with at least one other
person on your team so both of you can divulge to everyone all the
different facets of each persona.

Hope this helps.

Ben


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=36106


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