Hi Fred:

Not heard of the term "research framework" but suggest it would
include a program to create a Research Plan to answer research goals
with questions for people, business and products to help inform a
design and improve that design going forward.

When you understand the research goal, the next step is to put
together some approaches/methods/tools to help out.

References for approaches/methods/tools :

http://www.usability.gov/
http://www.sitepoint.com/kits/usability1/
http://www.bentley.edu/usability/
http://www.stcsig.org/usability/resources/toolkit/toolkit.html
http://www.usabilitynet.org/tools/methods.htm

People add more here ... 

Choice of method is important to find out the right answer with the
time you have.

rgds,
Dan


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=36789


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