Hi Fred,

Have a look at this report: 'Being Human' from Microsoft Research,
especially have a look at the extra stage 'Understand' which they
added to the design and research cycle. You can download a copy from
here:
http://research.microsoft.com/en-us/um/cambridge/projects/hci2020/download.html

I am not sure if this is an answer to your question, but I hope it's
useful.

Bas


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=36789


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