Here is one : User Experience and Customer Experience to become even
more adopted terms in industry (without the industry fully
understanding what make up these terms and why its important)

So here is a second: The UX community (independent of your stripes -
IA, IXD, Usability blah blah) to do more in the way of educating the
market outside of our comfortable communities as to what it is and
how to implement the thinking into organizations.

And finally a third: Working out how we can all work in tandem to
help with number two above.

rgds,
Dan


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=37096


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