My overall general experience has been that the final result is frequently 
what has been allowed to be implemented based on many factors, where 
usability and good design aren't always at the top of the list. If you can 
improve a handful of things in such an environment, it is a good thing. 
The goal is to keep at it and trying to improve with each 
step/implementation/phase, whatever it is called.

I agree that the new administration has already exhibited a use of the web 
that wasn't seen or understood before. This will enable more opportunities 
for improvement, but maybe not tremendous steps, but small steps would be 
progress.

Like in the game of "Giant Step" as I date myself into antiquity...."May 
I..."
Perhaps we may.

Jennifer
Jennifer Vignone
User Experience Design
CIO Technology
245 Park Avenue, 10th Floor
New York, NY 10167
212-648-0827
[email protected] 



Jared Spool <[email protected]> 
Sent by: [email protected]
01/26/2009 11:32 AM

To
[email protected]
cc
[email protected]
Subject
Re: [IxDA Discuss] Aren't we just a little important to democracy?







On Jan 25, 2009, at 5:06 PM, s wrote:

> It's always boggled my mind why the gov't doesn't put UX advocates 
> (including designers, researchers, coders, QA) front and center in 
> the design of citizen-technology interfaces.

Actually, there are a lot of very talented designers and researchers 
working in the US government, the Canadian government, and other 
governments around the world.

But just because those people are there doesn't stop other people from 
creating crappy interfaces. Government doesn't have a corner on crappy 
interfaces. They are a world-wide phenomena, spanning all industries 
and sectors.

> Don't even get me started on voting.

There are many people working really hard on this problem. It's a 
really hard problem. If you want to help, I know a team that is 
looking for volunteers.

> Does anyone have any experience/ evidence... HOPE?? to the contrary?

In the last 10 years, there's become a real awareness of the 
importance of good design in government systems. I have a lot of hope 
that we'll see real improvements, especially with the youthful 
experience of the incoming US administration.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: [email protected] p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks  Twitter: jmspool
UIE Web App Summit, 4/19-4/22: http://webappsummit.com

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