The whitehouse.gov/contact page is completely coded wrong...period. I ran multiple tests on it such as going to the text area first and hitting enter/return and the navigating to a text field and hitting enter/return, the form then submitted without any validation of form elements. But when I went to a text field first and hit enter/return it gave me the validation errors. It is a simple coding error (asp.net form control) that can have huge negative impacts.
I have been working on government websites both internal and external for almost 8 years and while there is a huge push towards UX implementation into these applications, the transition is slow. One word, "bureaucracy". Whether it's government employees tired of seeing their positions lost to contractors or contractors trying to keep their contracts, tall, thick walls have been erected and the result of which is filtered collaboration. Meaning that if I give you "AB" for example, you may only push through "A" and part of "B", while completing "B" on your own terms thus giving you worth as the process moves forward. It is my opinion that this will never change. The good news is that there are LOTS of people/companies working on the implementation of UX and other such methods into the government, but the "slow factor" is here to stay. -2centsfromJake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=37630 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
