>
> Jim's medium-length answer: "My team and I will listen, leaf through
> existing documentation, do some minimal research, (paper)prototype, discuss
> documents, and document for implementation. We've done that before, and it
> worked then so it will work for you too."
>
> My guess is that most clients won't take that for an answer and want to
> know more about how and when they can contribute, what they can expect in
> between project start and final delivery, and approximately when they can
> start buying advertising space for their new product.


Clients accept this answer all the time, usually without even asking for it.
They come to consultants with no budget, no time, and no resources, and
expect designers to wave their magic wands and come up with the right
solutions. The designers who can do that successfully also typically know
how to collaborate with the client, set expectations, and appropriately
schedule the project despite all the limitations.

There are also loads of successful products/apps/sites/etc out there that
were designed without an ounce of project-specific research or a
documentable process.

-r-
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