Religions, tribes or mindsets -- either way, I think this discussion is digging its way towards one of the deepest issues in interaction design: Personal vs impersonal.

Traditional design disciplines have had some 100 years (or much longer, if we consider architecture) to grow systems of practice and education from the root assumption of design ability as something personal. Hence portfolios, master/apprentice learning, criticism, and so on.

Human-computer interaction, which forms the other main intellectual tradition of interaction design, started out in the late 70s as a scientific endeavor based in experimental psychology and engineering science. Here, design is necessarily impersonal. The focus is on acquiring general knowledge and communicating it in methods, guidelines, etc.

Interaction design practitioners, scholars and teachers are feeling the effects of this mongrel heritage every day. Yet it is not always articulated as clearly as in the recent discussion on RED.

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Quite a bit of the discussion on RED seems to consist of HCI-type questions being asked to a traditional-design-based approach. I am not sure we can expect a lot of progress from that kind of discussion. Indeed, some participants now seem to dismiss the thread as a religious war.

However, there is at least one question I would like to ask Jim from within a traditional-design perspective.

A general problem in developing design ability is the relative inefficiency of the learning process. Apprenticing and peripheral participation is the most common strategy and it generally takes a long time to reach expert levels of experience and performance.

Does the RED approach contain any provisions for increasing the pace of learning? Do you work systematically with product reviews and criticism in your teams? Do you have procedures for debriefing and knowledge sharing after project milestones and completions? How are you working with conceptual tools for articulation of practical knowing, such as patterns or experiential qualities?

I can't seem to find any references to learning and scaffolding of expertise development in your posts so far.

Jonas Löwgren
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