Interesting. So the "disposable" email address also appears less likely to be memorable.
2009/2/1 Jared Spool <[email protected]>: > > On Feb 1, 2009, at 9:41 AM, Amy Silvers wrote: > >> On the issue of email addresses changing, I wonder if this is becoming >> less of a problem as more and more people use Gmail. > > In our research, we've seen free email, such as Gmail and Yahoo! mail > increase the problem for many people. > > They end up now with one or more free email accounts, an ISP account (which > may have changed domains due to mergers and acquisitions, such as > roadrunner.com -> ATTbi.com -> ATT.com), and work email accounts. > > The big problem isn't for frequently used sites. Those most users can > usually remember since last use. > > It's for sites they use infrequently, such as an e-commerce site they only > use around the holidays. The problem become remember which email address you > signed up under. That's where we see a lot of abandonment issues. > > That's my $0.02. > > Jared > > Jared M. Spool > User Interface Engineering > 510 Turnpike St., Suite 102, North Andover, MA 01845 > e: [email protected] p: +1 978 327 5561 > http://uie.com Blog: http://uie.com/brainsparks Twitter: jmspool > UIE Web App Summit, 4/19-4/22: http://webappsummit.com > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
