@Elizabeth I was planning on talking to the user after I spend some time observing them. I am not sure how many people they will really free up for us so if we have a number of people in that group I might do a focus group instead.
@Dana What we are trying to do is understand our user base more and take that to propose changes to the software. We know there are some issues and others that seem like issues but may not be. I have been through the full work flow with the business analyst for this product so I know the way we think they do things but I am not sure if this is the right model. Thanks for the suggestions I am working on the plan right now and your ideas really help. @Nicholas I was thinking of doing a meeting in the morning to explain who we are and why we are here. I hadn't thought of using it to figure out exactly who to target but that is a good idea. I am planning on asking if I can record the sessions in some manner so I can share them with the rest of the UI team and others people who work on this product. Thanks everyone for your great feedback. If anyone else has thoughts or experiences please share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38073 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
