Hello.
I'm looking for examples of user feedback standard beyond star ratings
and comments.
- Ted.com let's users pick 3 out of 14 words to describe how they
experienced the presentation. Let's say a talk is Inspiring, Funny and
Informative. Then they present the overall user feedback as a tag cloud.
- Getsatisfaction.com let's people attach a "This makes me feel <users
emotion>" emoticons to each comment so they can show the collective
"mood" in the thread.
- The swedish debate site newsmill.se does something similar where you
can express how the debate article made you feel - happy, sad, angry
etc and then they present the overall feedback.
I think all these examples tell you more about a specific type of
content than let's say a 3/5 star rating or 2 345 views or 34
comments. They want specific feedback and then design for it.
Have you seen any other examples that might be relevant? Anyone been
writing about this?
Best
Johan Sjöstrand
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