I like to ask as few questions as possible when someone is interacting
to keep them from artificially paying attention and thinking about
things-- doing is more revealing than talking.
Ron
Sent from my iPhone
On Feb 18, 2009, at 11:43 AM, pendar <[email protected]> wrote:
Thank you Ron, very useful insight.
My strategy was to keep the communication between the user and the
test facilitator fairly open during the open-ended session and have
the facilitator probe the user as the user does the stuff. For
example, immediately after the user first interacts with the widget,
I was going to pose the question "what do you think the widget
does?", and so on.
After reading your insight I'm wondering if it's better pose the
questions after the open-ended part is done, and before starting the
task-based part of the test.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=38904
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