Part 2 of 2

It strikes me as a valid and useful point to establish User
Experience as a pole around which numerous disciplines, activities,
and concerns revolve.  A pole around which things revolve at
different and varying orbits seems very different from the idea of
"enveloping," "containing," "grabbing," or "encompassing."

I won't get into the idea of calling oneself a "User Experience
Designer" as opposed to an "Interaction Designer," etc..  I've
called myself an Interaction Designer since 1987, when I first heard
the term (via Bill Moggeridge and Bill Verplank at IDTwo), though
I'd been practicing it as a consultant since 1983, and it was my
intent in 1983 coming out of design school to pursue a new
"architecture of the dynamic interrelationships between function,
affordances, and usage."  This seemed to me to be the next logical
progression of the architecture and design fields, and was
crystallized shortly after my graduation with the arrival of the
first Macintosh, which seemed to me to embody nearly all of these
principals among all of its various design aspects, from industrial
design, to software, to interactive affordances (the mouse), to
graphic design, to branding and identity.

I've been able to successfully pursue Interaction Design (or User
Experience Design) with my work including or overlapping with many
other related disciplines for over a quarter of a century, and have
never considered the challenges in communicating what I do to be
overwhelming or all that difficult.

I show my clients and others the work that I've done, which has
grown to become quite an enormous and diverse resource.  That, along
with a simple explanation of how my work (and that of my colleagues
and co-consultants) brings together many of these concerns and
disciplines has always worked for me/us.

When I had the opportunity to become an executive, I chose the term
"Chief Experience Officer" because I saw that as encompassing the
things I saw myself as responsible for answering to.

Our broad and diverse field occupies a very interesting and important
part of the creative and development fields.  I made peace with the
inherent difficulty in classifying/categorizing this type of work
early on, by recognizing that there's a big component of integration
and reconciliation to Interaction Design/UX.  In some ways our
architecture and design is embodied as the negative space between and
integrating all of the tangible aspects of environments, buildings,
products, software, systems, and services.  That's why it's
difficult to present as a photograph, like a skyscraper or a sleekly
styled product.  User Experience is only discoverable and discernable
though usage.

It's a paradox that I would urge this broad and diverse field to
come to peace with, as I did nearly a quarter century ago.

It will always come down to the same directive:  Just stop talking
and do the work.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=40789


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