Hi Toby, I see unmoderated remote testing tools as a useful addition to the tools available within the user research field. However, in no way should they replace existing and established methodologies.
I recently used Chalkmark (for some internal testing - in as much to see how it works, and whether I could add the data from the tool into the data from a larger program of research). I have also been investigating automated tools to be used within benchmark usability testing. However, I am complete disagreement with any tool, that thinks that it can replace experience, and am put off from using Chalkmark again because of a recent press release... "A New Zealand company called Optimal Workshop is trying to disrupt the usability space by offering free software that replaces consultants. Instead of hiring someone, you can use Optimal%u2019s web-based products to test mockups, usability, navigation, and site architecture." Full article here: http://www.thestandard.com/news/2009/03/31/changing-face-usability-testing-chalkmark-releases-free-service-called-treejack A case of biting that hand that feeds it... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=41078 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
