I worked on a major redesign of Yahoo Sports a couple years ago which
included a detailed footer design:

http://sports.yahoo.com/

We did quite a bit of user testing on a new "tabbed breadcrumb"
style of top navigation for the site -- that nav is now gone, but you
can read about it here, R.I.P.

http://www.teehanlax.com/blog/?p=211

There was a lot of concern that users would not understand this new
style of navigation, and so we decided to offer links to important
pages within the footer as a backup plan.

I was skeptical, but after observing users actually using the footer
links in testing, I realized that detailed footers act as a
last-ditch effort to give users what they were looking for, had they
scrolled down the entire page looking for a particular link and not
finding it.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=41412


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