A couple of thoughts:
The kiosk doesnt know where I am? It makes me choose a starting point?
I mean, yes it's important to give the option to change the starting
point, but for the most of percentage of sales the user will be buying
a ticket from the starting point they are standing at.
Also, as a tourist in the bay area, it would be helpful for me if the
kiosk would identify itself - I often dont know know the name of the
station where I am when I walk up. So have the kiosk software look for
a kiosk hardware indicator which then can be insert into the code so
the software knows where it is.
I love the buttons.
For a second there I was clicking on the map with my mouse, trying to
engage a location until I recognised the letter correlation with the
buttons. In this day and age of iphone touchscreens, it sure would be
cool to touch the location on screen. however, that technology might
not be...cost effective, given that the stations are inevitebly going
to be vandalized.
On May 6, 2009, at 12:08 AM, Ljuba Miljkovic wrote:
We redesigned the BART ticket kiosk.
Our goal was to make it easier for first-time or infrequent riders to
use while not making it any harder for experienced riders. The
software was built in Adobe Flex; the physical prototype was built
around a laptop and controlled by an Arduino micro-controller.
www.bartkiosk.com
Please check it out and let me know what you think.
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