I was in the bay area 2 month ago. And I took the BART once. I think if the kiosk I used was this one I could have buy tickets without asking for help. So I will say good job !
A touch screen would make it more intuitive but I find it OK. The first step (choosing the current location) should be optional (the kiosk don't move and as someone told tourists don't know where they are) - As a tourist I don't understand the large-ticket value so I can't say anything about that. - It may be helpful to have translation in different languages for foreign people. - I don't know if this is something possible but selling "muni" tickets in such kiosk may help tourists (I found SF transportation network a little bit confusing) If you're interested I can try to get some pictures of the kiosk in Paris Cheers, Olivier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=41790 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
