Hi All,

After a long hiatus I'm back designing in the realm of enterprise software and I have been shifting my thinking back to the land of the intermediate user. Subsequently I've been thinking a lot about designing and usability testing for learnability–how learnable is the application? It seems to me that there is a big difference between testing a check-out flow and a complex interface. I have some broad assumptions in mind, but I'm sure there are many of you who have been through this before.

So, my questions are:

How do you test for learnability?

Is there a difference between "learnability testing" and usability testing? If so, what are they?

And maybe a pertinent question is how do you design for learnability?

Hopefully these are good friday and pre-holiday weekend questions.

Thanks,

Kevin


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