2009/5/19 Vicki Splaine <[email protected]>: > Thanks for your responses. Yes, the business unit would like to > implement the type of chat that engages the user after a certain > amount of clicks, or if they abandon the shopping cart, etc. > > I am pushing for something more subtle and unobtrusive, but wanted to > provide them with research/Best Practices documentation to help plead > the case.
Did you recieve any responses? Did you get all of the answers you were after? I'm interested because I'm hopefully about to start consulting on a web-based chat system. -- Danny Hope User Experience Consultant, Brighton (UK) +44 (0)7595 226 792 @yandle ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
