On May 29, 2009, at 6:12 AM, James Page wrote:
Would using the persona as hypothesis solve the inductive issue?
We've discussed this at length before. Give me an example of *any* research that, in your mind, solves the "inductive issue" and we can talk about it further.
How do you get around the diversity issue?
More thorough research. User research in design, like the design process itself, doesn't shoot for perfection out of the gate. Instead, it looks for incremental improvement, bring more information into the design process on every iteration.
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