If interaction design is the shaping of all actions pertaining to a digital artifact or process, the discussion about Fever must focus on the ways and means by which a customer can acquire knowledge to inform a decision in purchasing the software. It is clear through this discussion, in particular, that many feel software evaluation is a minimum requirement for acquiring that knowledge. Since it is not afforded in the system selling the software, regardless of business objective, I believe the discussion is at home here...
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