All that said, even now that I'm sitting perfectly safe in my home
office and you've described the appropriate button for me to use, I
still can't find it.
I do recognize that there is a distinction between learnability and
ease of repeat use but they are not entirely separate, are they?
Certainly, both last Sunday evening in the dark and fully spooked -
and here safe in my office looking for the button - that distinction
seems quite blurred, indeed.
On Aug 27, 2009, at 2:23 PM, Andrei Herasimchuk wrote:
On Aug 27, 2009, at 11:17 AM, Jordan, Courtney wrote:
But it still holds true that to the user, Joan, it wasn't
"immediately
learnable" given a high-stress, potentially dangerous situation.
I don't agree that "immediately learnable" equates to hard to use.
I wouldn't expect to see emergency call on the keyboard of my
phone, and
would never think to look there. To me, it might as well not be
there at
all, for all that I would be able to find and use it when I needed
it.
Again, this has little to do with "hard to use" in my opinion. Once
you do see it or know it's there, one can make a pretty good case
it's quite easy to use.
--
Andrei Herasimchuk
Joan Vermette
email: [email protected]
primary phone: 617-495-0184
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