On Aug 27, 2009, at 8:03 AM, Joan Vermette wrote:
Asbjørn said "usually." Is "usually" not accurate?
In my experience, no. In fact, I've yet to find anything that followed a UCD process that was what I would consider well designed. Often because the people who practice this sort of thing tend to focus far too much on the "user" part and less on the "design" part.
Plus, what about Fred Beecher's point in his recent Johnny Holland article (http://johnnyholland.org/magazine/2009/08/the-iphone-is-not-easy-to-use-a-peek-into-the-future-of-experience-design/ ) that the iPhone - for one example of an Apple product - actually *isn't* easy to use, but we don't care so much about that because it's a lot of fun?
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