Users know that this certain feature can do SOMETHING, yet they dont know WHAT. So they avoid looking at it and totally block it from their minds. trust me, if people started complaining, corporations would be in trouble. people do NOT complain. Sitting online and writing about a product defect on a blog won't really make a change. Boycotting the product and making the corporation aware that YOU ARE SERIOUS is something users do not do. They "need" the product eventhough some defect is present. We simply "give up" and accept the crap design and interaction that is there. I am surprised to hear an anti-product design=ethics statement coming from an IXDA member. Who are WE to tell a corporation HOW to design a product?? We obviously became UCDs due to our interest in good product design/interaction for a reason. (Part 2)
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