You mentioned design research. What is the nature of that data, i.e.
customer interviews, user testing, surveys, ethnographic data, web
analytics? 

One artifact we've used successfully at the stage you mention are
current state/future state scenarios. We use stock photos (veer
marketplace or bigstockphotos.com are very cheap) to tell the story,
and maybe a few lifestyle-oriented flows to illustrate needs and goal
attainment. I can't post artifacts because of IP restrictions, but
they're straightforward. We don't design on spec, because that's a
slippery slope.

Where possible, we add statistics in the sidebar to justify design
strategy recommendations. E.g. to recommend addition of a single
woman homeowner persona, we add whatever primary or secondary data we
have to support that perspective: "Single women now represent the
fasting growing component of home buyers in the United States. A
Harvard University study showed that single women were responsible
for 30 percent of total homeowner growth ...."

Paul Bryan
Director, User Research and Design Strategy
Usography Corporation
Linked In: www.linkedin.com/in/uxexperts






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Posted from the new ixda.org
http://www.ixda.org/discuss?post=45175


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