I agree with most of what you've said, but I wholeheartedly disagree
with #5. Usability testing is critical for those who are dealing with
large-scale web projects.

Everything gets "tested" at some point, even if it's at the point
it's released to the public. But at THAT point, you've invested a
large amount of time, money, and credibility. You should ascertain
your design's strengths and weaknesses BEFORE that investment takes
place. Even if you're only getting a few opinions in feedback, well
structured, repeated user testing will ultimately give you a window
into larger the whole of your user base. And, though it's not
perfect, that window should give you enough information to invest
your resources wisely, and mitigate the risks.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=45640


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