I'm surprised to read that the UX designer was fired. All he did was to state the challenges of working for a large corporation (nothing very unusual, really -- these barriers and silos are commonly found at many large corporations), and mention a few department names.
If this constitutes protected information, then ... well, that's insane. If this designer had ever wanted to speak at a conference regarding his work for AA, he would have mentioned all of this and more. It's weird that his employer thinks that discussing such things is a violation of their security in some way -- if anything, the designer was evangelizing for his company. -Anne On Thu, Nov 5, 2009 at 7:19 AM, Alan Salmoni <[email protected]> wrote: > A couple of articles to illustrate: > > http://dustincurtis.com/dear_american_airlines.html > http://dustincurtis.com/dear_dustin_curtis.html > > Has anyone here had the same or similar experiences as Mr X? > > Briefly, Dustin Curtis came up with a redesign of the American > Airlines website because of his perception of a poor customer > experience. A UX Designer from AA replied discussing the difficulties > of getting good work out of the door because of corporate culture. > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [email protected] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > -- Anne Hjortshoj | [email protected] | www.annehj.com | Skype: anne-hj ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
