Thanks for the replies. Bryan, I'm familiar with some of the Forrester thinking, but have not come across practical design guidelines (in the past or just now searching on your suggested term, "Information Workplace"). Maybe I'm missing something, but I've always taken Forrester Research to be strategic and directional, but not to get into the kind of practical level of advice I describe below.
In the chapter I'm writing on the design of portals, I'm planning on including very concrete suggestions for IA and IxD, for example, on how and where to expose certain functionality, how to safely provide customization, effective ways to implement search, etc. This could be seen in some ways as a ground-floor elaboration of the very robust framework presented in Boxes and Arrows by Joe Lamantia (as Milan references). Milan, I agree with the idea of looking more broadly into "intranets" - I actually think there's more stuff there. But strictly speaking, I'm targeting my thinking at portal technologies, as applied anywhere (e.g., employee-facing, vendor-facing, or customer-facing sites or applications). That is, how do you create great user experiences when starting with a SharePoint, WebSphere, etc. package that has a bunch of out-of-the-box features and limitations (and strapping on other supporting technologies). And where should we take those vendors to task to go back to the drawing board to enable better user experiences. (For example, administration comes to mind as something I've not once seen done right by the vendors.) Paul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=47479 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
