Ahah!

Didn't know you were getting to be that specific =]

In the context of your point below, I think you're right in that there is a
dearth of concrete guidance for sound interaction design across the suite of
enterprise portals on the market.

I believe (perhaps just my experience) that's because Sharepoint and
Websphere are as divided as their respective parent companies, and their
portals behave differently in very fundamental ways (include BEA Aqualogic
here too).  

These portals SHOULDN'T be different.  They just are, for the same reasons
OS X is nothing like Windows, etc.  I've worked lightly with Sharepoint and
Websphere, but suppose it would be difficult to apply the same design rules
to both environments, without a lot of caveats.

I worked heavily in the enterprise portal space from 2003-2007 and met
designers and ucd folks from many other companies, all of whom pretty much
built their best practices from scratch, due to the lack of concrete
guidance from any industry.  We often sought guidance from other folks, only
to find our own portal was way ahead of others of the same company size (we
had a customized BEA Aqualogic portal, with our own Verity search).

Wish I could help more, but when you finish your book, I'd love to read that
chapter, to learn what you found =].  You might find you need a bigger
chapter.

Bryan Minihan

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Paul
Eisen
Sent: Tuesday, November 17, 2009 2:09 PM
To: [email protected]
Subject: Re: [IxDA Discuss] Need for Portal Design Guidelines?

Thanks for the replies.


Milan, I agree with the idea of looking more broadly into
"intranets" - I actually think there's more stuff there. But
strictly speaking, I'm targeting my thinking at portal technologies,
as applied anywhere (e.g., employee-facing, vendor-facing, or
customer-facing sites or applications). That is, how do you create
great user experiences when starting with a SharePoint, WebSphere,
etc. package that has a bunch of out-of-the-box features and
limitations (and strapping on other supporting technologies). And
where should we take those vendors to task to go back to the drawing
board to enable better user experiences. (For example, administration
comes to mind as something I've not once seen done right by the
vendors.)

Paul

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