I manage UX for my company. We have had some success with UX recently. Our UX team is six people. One dedicated to first-person usability testing (every two weeks), one dedicated to the care and feeding of the help system (and other written content).
The rest are in services to three cross-functional development teams, providing strategy, workflows, wireframes, and design work as needed. We used to have our team members as full members of those development teams, but we found that siloing them away from each other made them ineffective. UX is a cross-functional discipline, and works best in strong collaboration. We sprint just like the development teams, but one sprint ahead (sprint zero), so we're working now on UX deliverables that the developers will need to start building next sprint. A standalone UX team, sprinting alongside the dev teams, one sprint ahead is a new configuration for us, but so far, so good. We're really seeing some signs of success. Let me know if I can offer any specific insights that might be helpful to you. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=48601 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
