I think one pattern you should consider is implementing the new quotas (whatever amount you decide on for the quota) for newly hired staff first. Get things directionally going the right way - then start fighting the battle with folks who have 100,000 emails on the server.
You could even consider allowing an exception process. If you get 95% of the company on a reasonably sized quota, it might be ok to allow a few folks to have very large mailboxes. On Thu, May 19, 2011 at 9:25 AM, Evan Pettrey <[email protected]> wrote: > > > On Thu, May 19, 2011 at 11:54 AM, Luke S Crawford <[email protected]> wrote: >> >> Evan Pettrey <[email protected]> writes: >> > * How do I handle backlash from the worst offenders who are likely to >> > gripe >> > the loudest when this is put in place? Obviously I'll have instructions >> > in >> > place for everybody on how to archive their emails to .psts which they >> > can >> > then back up on the network, but what else should we plan to do? >> >> I know my personal mailbox exceeds 2GB/5K items by quite a lot, and I'd >> be /pissed/ if you said "ignore all this other work you are >> doing and clean out your mailbox" >> >> I think that you should figure out what your mailserver can handle >> and how you can increase that number. Then bring it to management. >> "If things keep going how they are going, we will have serious problems >> with the mailserver. Either you need to spend X dollars and Y time >> upgrading the mailserver, or you need to limit each person to Z quota >> size." > > > I already gave management the option of investing in the infrastructure or > limiting the size of the mailboxes, they opted for the mailbox quotas. > > So with that in mind, I'd like to identify what the quota size should be. >> >> Let management decide, and then let management handle the backlash. >> this is management's job. >> >> I mean, if I was your boss, I'd say upgrade rather than add quotas. >> Hell, ram is cheap these days. I'd shard out the mail server on a bunch >> of those dual socket G34 opterons with 24 ram slots (fill 'em with 8GiB >> modules!) and give it 2GiB ram for every user, if required. Compared to >> what people cost, it's cheap. (of course, I'm not a MS guy; I have no >> idea how well windows handles that much pagecache, or if windows would >> even >> recognise that much ram.) >> >> But I'm not your boss... they need to decide how much money the >> convenience >> of large online mailboxes is worth in their particular situation. >> > > I appreciate your input. Unfortunately the money simply isn't in the budget > for this so we need to implement some sort of quota. I don't think this > is out of the norm as I have worked for a number of different companies, > large and small, and they have all had mailbox quota sizes. > > _______________________________________________ > Discuss mailing list > [email protected] > https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss > This list provided by the League of Professional System Administrators > http://lopsa.org/ > > -- Dana Quinn [email protected] _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
