I think it's generally a good idea to have complaint emails go to the people who have both the power and responsibility to handle them. If you've got a team (or person) in charge of email administration, that is where I would suggest (after discussing it with them, of course. That could be a rude awakening).
--Matt On Thu, Dec 15, 2011 at 1:40 PM, Jim Hickstein <[email protected]> wrote: > Who handles your abuse@ mailbox? Where does that > person/group/organization report into, at the executive level? If > there's a requirement to publish such a contact, who says so? (ARIN > comes to mind, but is it from higher up, or does each region have their > own rules, for IP address space. And for domains?) > > Someone asked me what I knew about this, and I realized I didn't know > much. So I'm polling LOPSA. Googling finds lots of abuse contacts, but > not so much metadata about them, in particular best practices. (Not > without needing half a dozen more search terms like "-substance".) > > -- > Jim Hickstein > [email protected] > _______________________________________________ > Discuss mailing list > [email protected] > https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss > This list provided by the League of Professional System Administrators > http://lopsa.org/ > -- LITTLE GIRL: But which cookie will you eat FIRST? COOKIE MONSTER: Me think you have misconception of cookie-eating process.
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