erland;343904 Wrote: > It shouldn't be limited to just upgrade issues, some kind of > troubleshooting guide which you can follow step by step instead of > posting things like this thread in the forum would be good. Besides > upgrade problems a lot of people have problem with their initial > installation, often related to various network configuration problems. > > The troubleshooting guide should of course be written for users that > aren't already familiar with the product and it should probably be > combined with a list of most common problems. Many of the existing wiki > pages is good if you are familiar to the product, but if you aren't they > are pretty hard to follow. The "beginners guide" pages are pretty good > but most of those doesn't focus on solving problems, they are more > directed to introducing a new user to the all features and > possibilities step by step. > > The wiki is the perfect place to have the troubleshooting guide, but it > needs to be linked from the download page and maybe as sticky thread in > the forum so new users find it. > > The Ubuntu operating system forums has a great feature that when you > start a new thread in the forum it automatically does a search of > similar thread before your new thread is submitted. If something > similar was available in this forum I suspect many issues would be > solved automatically because users would find previous threads that > describe similar problems. Very nice Erland. I hope that some of the Logitech people are reading this thread as there has been some very good ideas presented here that might help frustrated people. I wish we could change the name of the thread though. It's nice that something good is coming out of a thread that didn't start real good.
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